Projects

1. HEALTH SECTOR

PAYMENT & CONTROL INFORMATION SYSTEM FOR THE HEALTHCARE (PCIS)

Implemented in: Health Insurance Fund and 30 branch offices

OBJECTIVES AND DELIVERABLES: Deployment and maintenance of hardware infrastructure and development of software for HIF governance, financial management and control of the budget expenditures, covering Budget Execution, Centralized recording of Budget institutions and Funds, Commitment management, Liquidity and cash management, Execution monitoring and reporting, Account management and maintenance, and Budget accounting. PCIS is fully integrated with the Treasury Information System (TRIS) in the Ministry of Finance (MoF).

STATUS: Completed

Financed by

HOSPITAL INFORMATION SYSTEM (HIS) INCLUDING ERP

Implemented in: Public University Institutes: Maxillofacial Surgery, Plastic and reconstructive surgery, Neurology, Pulmonology and allergology, Oncology and Radiotherapy, Child diseases; General hospital “8 of September”; Research Center for Genetic Engineering and Biotechnology “Georgi D. Efremov ” – Macedonian Academy of Science & Arts; Private hospitals: European Eye Hospital, Sistina Ophthalmology, Denica Eye Clinic, Sistina NefroPlus dialysis centers, Gynecology & Obstetrics „Dr. Ina“, Gynecology & Obstetrics “Dr. Kokorоmanovska”, Shendeti Hospital Tetovo etc.

OBJECTIVES AND DELIVERABLES: The HIS modules: Patient scheduling, appointments, waiting lists, Patient identification and Registration, In–Patient management, Recording, Transfers, Out–patient administration and management, Preparation of discharge documents, Stationery, Laboratory and Internal Pharmacy. The ERP modules: Financial Management and Commercial Operations.

STATUS: Completed, maintained and upgrading

2. EDUCATION SECTOR

EQUIPMENT AND SOFTWARE SOLUTIONS FOR CHILDREN WITH VISUAL IMPAIRMENTS PROJECT

Implemented in: SEE University Tetovo OBJECTIVES AND DELIVERABLES: Equipment and textbooks for children with visual impairments were deployed and supported in the state school for children with visual impairments “Dimitar Vlahov” in Skopje as in 4 other elementary schools country wide. Software solution for register of children with impaired vision with a module for outpatient examination was also implemented. In addition, Duxbury Braille Translator for Windows that converts a text into braille, braille translation program, was deployed and trained for. STATUS: Completed

EDUCATION MANAGEMENT INFORMATION SYSTEM (EMIS)

Implemented in: Ministry of Education and Science, agencies under the MoES and primary and secondary schools OBJECTIVES AND DELIVERABLES: Deployment of a complex system to support the core business processes of MoES, including complete management of human resources (teachers, no-teaching staff, inspectors), finances, annual plans and text books, and students. The EMIS collects, verifies, and processes the data, exchanges data with other relevant institutions (Ministry of Finance, State Statistical Office, Ministry of Health) and generates reports. It offers/ enables supervision of processes and procedures that are under the responsibility of the State Educational Inspectorate STATUS: Completed, maintained and upgrading

CAMPUS INFORMATION SYSTEM

Implemented in: SEE University – Tetovo OBJECTIVES AND DELIVERABLES: Design, delivery, installation and maintenance of HW, SSW, network, communication equipment, with respectable complexity. STATUS: Completed

3. INSURANCE SECTOR

NON-LIFE INSURANCE INFORMATION SYSTEM (OSIS)

Implemented in: Eurolink Insurance – Skopje (member of Grawe Group), Uniqa Insurance – Skopje, AD Osiguritelna Polisa – Skopje, Croatia Insurance – Skopje. OBJECTIVES AND DELIVERABLES: OSIS is a general insurance application software suitable for small to medium non–life insurance companies. It covers the Tariff System, Calculations and Policies, Claims, Re– insurance, Legal services, Premium Accounting, reporting Module and Statistics, Defining Plans and targets, as well as Investments Software and ERP modules such as Financial Management, Fixed assets, Payroll and Personnel. STATUS: Completed, maintained and upgrading

LIFE INSURANCE INFORMATION SYSTEM (OSIS LIFE)

Implemented in: Uniqa Life Insurance – Skopje, SIGAL Life UNIQA GROUP Austria–Tirana Albania, Croatia Life insurance – Skopje OBJECTIVES AND DELIVERABLES: OSIS Life is a web–based application software for life insurance suitable for small to medium life insurance companies. It covers the Tariff System, Calculations and Policies, Claims, Premium Accounting, Re–insurance, Legal services, reporting Module and Statistics, Defining Plans and targets, CRM Portal, Frontend Portal, KPI & Dashboards, as well as Investments Software and ERP modules such as: Financial Management, Fixed assets, Payroll and Personnel. OSIS Life also includes System Module: administration of roles, users and access levels, notifications, documents and exchange of data and integration of other systems. STATUS: Completed, maintained and upgrading

ENTERPRISE RESOURCE PLANNING SYSTEMS (ERP SYSTEM INTRADE)

Implemented in: Veropulos, Orka Holding, University of Tetovo, Faculty of Philosophy Skopje, Faculty of Security Skopje, North Macedonia Free Zone Authority, Ministry of Finance of North Macedonia, President of the Republic of North Macedonia, The Courts of the Republic of North Macedonia (CRM) and many Accounting and Bookkeeping Bureaus such as Beta Consulting, Executive Search Consulting (ЕSC), BDO Macedonia. OBJECTIVES AND DELIVERABLES: The ERP system comprises the solutions for Financial Management, Stock Management, Commercial Operations, Production, Cash Registers, Fixed Assets, Personnel Management and Calculation of Salaries. STATUS: Completed, maintained and upgrading

4. GOVERNMENT INSTITUTIONS AND AGENCIES

SUPPLY OF HARDWARE AND SOFTWARE FOR INTERCONNECTIVITY AND DATA EXCHANGE SYSTEM – 2015 – 2017

Implemented in: Ministry of Labor and Social Policy

OBJECTIVES AND DELIVERABLES: To enable electronic data exchange between 14 state institutions, thereby improving the effectiveness and efficiency of the national social safety net through the introduction of conditional cash transfers and improvements in the administration, oversight, monitoring, and evaluation of social assistance transfers.

STATUS: Completed, maintained and upgrading

Financed by

SUPPLY OF HARDWARE, SOFTWARE AND OTHER EQUIPMENT/ITEMS FOR MINISTRY OF JUSTICE WEB– BASED SYSTEMS PUBLICATION REFERENCE: EUROPE AID/137569/ SUP/ID/MK – 2016

Implemented in: Ministry of Justice

OBJECTIVES AND DELIVERABLES: To provide hardware and software required for the Ministry of the Justice for development of IT Solution for Database of laws and other regulations which will replace the existing LDBIS Database for laws and by–laws and new web portal for the Ministry of Justice.

STATUS: Completed, maintained and upgrading

Financed by

SINGLE WINDOW FOR LICENSES FOR IMPORT, EXPORT AND TRANSIT
OF GOODS AND TARIFF QUOTAS – EXIM.GOV.MK.

Implemented in: Macedonian Customs Administration

OBJECTIVES AND DELIVERABLES: EXIM (Export-Import) is a web based one–stop–shop system for submission of applications and issuance of licenses for import, export and transit of goods in/from/through the territory of Republic of North Macedonia. The system is used by all state bodies that issue such licenses and by entities that import, export and transit goods that are under regime of licensing. The system covers distribution of quotas for specific imported goods administered by Custom Office.
The solution was financed by USAID.
STATUS: Completed, maintained and upgrading

Financed by

TREASURY INFORMATION SYSTEM (TRIS)

Implemented in: Ministry of finance

OBJECTIVES AND DELIVERABLES: TRIS is a comprehensive system serving as a backbone for recording and processing of all financial transactions related to the budget of the central and local government, line ministries, spending units and public funds. The system is based on the Treasury Single Account, composed of more than 15.000 sub–accounts used to process public revenues collected through the commercial banks, budget transfers and expenditures and other incoming/outgoing transactions for over 1.500 budget users, thus serving as their “bank”.

STATUS: Completed, maintained and upgrading

PORTAL E–TREZOR

Implemented in: Ministry of Finance
OBJECTIVES AND DELIVERABLES: Portal e–Trezor is web–based application, integrated with TRIS, software for submission, control and management of plans, commitments and payments of budget users. Using this Portal budget users can electronically submit, digitally sign, track the status and manage their plans, commitments and payments.

STATUS: Completed, maintained and upgrading

PERSONAL+

Implemented in: all Courts, Faculty for Security, Public Revenue Office, MAPAS, Ministry of Finance, Office of the President of RNM

OBJECTIVES AND DELIVERABLES: The Software Package PERSONAL+
consists of several modules for Human Resource Management: Personnel
Management, Calculation of Salaries, etc.

STATUS: Completed, maintained and upgrading

ACCOUNTING SYSTEM FOR GOVERNMENT AGENCIES

Implemented in: Courts and Government agencies:
Ministry of Finance, Ministry of Education and Science, the Office of
the President of RNM, Public Revenue Office, State Statistical Office, Museum
of Macedonia

OBJECTIVES AND DELIVERABLES: The Accounting System consists of
several modules, such as: Planning and budget execution, Financial
Management, Fixed Assets and Materials Management.

STATUS: Completed, maintained and upgrading

TAX INFORMATION SYSTEM – DANIS

Implemented in: Public Revenue Office

OBJECTIVES AND DELIVERABLES: DANIS is a complete set of modules for the needs of the Tax Administration: the Unique Taxpayer Register and the Integrated Tax Ledger, which constitute the core of the Tax Information System (DANIS), specific modules for processing of different taxes and fees and common modules for administrative procedures, data exchange with other institutions, etc.

STATUS: Completed

PORTAL E–PDD

Implemented in: Public Revenue Office

OBJECTIVES AND DELIVERABLES: e–PDD is web based application for complete administration of personal income tax. This portal is used for applying, processing and assessment of personal income tax. It includes authorization and authentication of various types of users (individuals, companies, PRO staff, SMI). It also includes module for return on VAT for individuals and module for administration of state help regarding COVID–19 pandemic.

STATUS: Completed, maintained and upgrading

E–TAX UPGRADE

Implemented in: Public Revenue Office (PRO)

OBJECTIVES AND DELIVERABLES: e–Tax is web based application for e- services including submission, processing, automatic generation of tax forms. This application provides taxpayers with data for his status, debts, etc. Also, all documents generation by PRO are automatically available for taxpayers.

STATUS: Soon

INFO DISPLAY INFORMATION SYSTEM (IDIS)

Implemented in: Ministry of Justice

OBJECTIVES AND DELIVERABLES: The IDIS serves to inform the clients about all work activities in the Ministry of Justice and gives information about scheduling, required documentation and history. The solution has a possibility to be used as a standalone solution, or a solution that interacts and reads the data from the existing databases of the Court Information System.

STATUS: Completed

5. SYSTEM INTEGRATION PROJECTS AND PARTNERS

Ultra is the one of the biggest IBM Business Partner in North Macedonia and leading company in the field of installation, configuration, maintenance and services of IBM equipment. Ultra is a Solution Provider for Power servers and storage systems, Data Management Distributor/Partner, Software Partner and Authorized Warranty Service Provider with experience:

• 100 Power/RISC servers with over 800 processors, ranging from 1 up to 24 processor machines, in different mission-critical environments: Telco, Ministries, Banks, Insurance companies, Production, Retail, Education, etc.,
• 30 SAN sites in Clustered environments (AIX and Windows) with over 1PB physical capacity,
• 500 IBM and Lenovo Intel based servers in Windows/Linux environments,
• 2 IBM Mainframe servers,
• 5 IBM Enterprise Storage Servers, including first ever installed in the country.

Ultra is a big Lenovo Business Partner in North Macedonia and a leading company in the field of installation, configuration, maintenance and services of IBM equipment. Ultra is Solution Provider for Data Center portfolio of Intel and AMD servers and storage systems and Authorized Warranty Service Provider with experience:
• 300 Intel or AMD Servers with over 500 processors, ranging from 1 up to 8 processor machines, in different mission-critical environments: Telco, Ministries, Banks, Insurance companies, Production, Retail, Education, etc.,

Ultra is an Oracle Partner since 2003. Ultra’s team has extensive experience in installation, configuration, administration and support for Oracle Database and Middleware products: Oracle DB v9–12, Oracle Application Server, Oracle Portal and BI. To achieve the maximum level of support, ULTRA is also providing the following services to its customers: Project management, System engineering and system management, Production management and Maintenance (Preventive/ Adaptive/ Corrective).
The maintenance of the equipment and support services are performed in ULTRA Service Facility & IBM Authorized Warranty Service Center and ULTRA Service Facility & Lenovo Authorized Warranty Service Center of 200 square meters located in Skopje. The service center and the laboratory for testing and support purposes are equipped with the latest technology standards and operate in a special environment.
The support call center is available 24/7.

5.1. SYSTEM INTEGRATION REFERENCES

	Deployment, maintenance and support of IBM complete infrastructure (Mainframe), Enterprise storage server. The production of customer services experienced near-zero downtime during switchover. Maintenance and support in warranty and after warranty period as IBM Authorized Warranty Service Provider.
	Deployment, support and maintenance complete HW infrastructure and system software for central system, voter registry subsystem and enrollment and issuance stations for identity documents. Support and maintenance on the second and third level of installed systems and software components.
	Support and maintenance of IBM IT equipment in warranty and after warranty period.
	Deployment of CISCO IP telephony and video conferencing equipment and solution.
	Deployment of IT infrastructure, cluster of multiprocessor pSeries servers, Storage area network, backup system with tape library, OS, Cluster SW and system SW.
	Delivery, installation and configuration Oracle Database Appliance (ODA).
	Deployment and maintenance of cluster of multiprocessor IBM POWER servers, Storage area network, backup system with tape library, OS, Informix Database, Cluster SW.
	Life and Non-Life insurance Deployment and maintenance of cluster of multiprocessor IBM POWER servers, Storage area network, backup system with tape library, OS, Informix Database, Cluster SW and Tivoli SW.
	Life and Non-Life insurance Deployment of and maintenance of IBM xSeries servers, backup solution, Informix Database.